Key Steps in a First-Time Claim.

01

Tell us your story: We know every veteran and case is unique. During intake we listen to your experiences and review available service records. Together we create an evidence plan tailored to your conditions.

02

We help you obtain missing treatment records, organize existing documentation, and identify gaps. We’ll help you request necessary records through proper channels.

03

When appropriate, we coordinate appointments with independent, licensed physicians. They complete Disability Benefits Questionnaires (DBQs) and nexus opinions that address VA criteria (range-of-motion tests, DSM-5 guidelines, etc.).

04

We compile all evidence—service records, medical evidence, lay statements, DBQs, and nexus opinions—into a fully developed claim packet. Submitting a comprehensive packet helps the VA review your claim more efficiently. While timelines vary, our goal is to minimise unnecessary delays.